Shared Services Canada – Analyst’s Perspective

October 9, 2012

Channel shouldn’t fear Shared Services: analyst

Canada on right track for shared services and the channel shouldn’t fear loss of control
10/4/2012 1:15:00 PM By: Howard Solomon

Still in the early stages, it’s not really a true shared services model, Gartner analyst John Kost told a group of government CIOs and IT administrators here Wednesday. “The only thing that’s shared about it is its name,” he said, because it isn’t governed by its customers – federal departments.

What the bureau is really starting to do now is consolidate IT infrastructure under the whip of the Prime Minister, he said.
But Kost believes the way Ottawa is doing puts it among the leading governments in the world in modernizing their IT functions. And, he said, puts it on the path to true shared services.

“The wisdom of the prime minister here was create Shared Services Canada as an organization, move the people, take the money and fix it,” he said in an interview. “And that’s a positive thing. It still has lots of challenges, but the top down, one-organization-in-charge approach with that much authority can make things happen more quickly,” as opposed to trying to do things by committee in the early stages.
“I am very excited about what you’re doing,” Kost told the bureaucrats and IT administrators. The U.S. government is trying to do something similar and is “way behind you.”

the full article can be found here 

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